Account & Data Deletion
To remain fully compliant with the Apple App Store Review Guidelines (Requirement 5.1.1(v)), the Google Play Developer Data Safety Policy, and global privacy frameworks including the EU GDPR, Canada PIPEDA, and California CCPA/CPRA, Travel Recap supplies transparent mechanisms to request the absolute erasure of your profile logs.
TravelRecap.app is owned and operated as a registered trade name doing business as (DBA) DTLA Professional Services, LLC, based in Los Angeles, California. We practice strict data minimization metrics to protect your global travel data.
Warning — Action is Permanent: Completing account deletion completely purges your identity records, subscription tokens, historical itinerary route metrics, saved 3D waypoint coordinate layouts, and asset files. Once executed, this database trace cannot be restored.
1. Deletion Pipelines Based on Account Type
A. Free Tier Anonymous Guest Users
To keep your experience fast and open, basic features do not require mandatory registration. For guest users, we do not capture or harbor personal data nodes on our remote processing clouds. Your destination metrics (capped at a maximum of 15 destination stops) and your rolling video export thresholds (restricted to a maximum of 2 downloads per 24 hours) are preserved entirely within your individual device's local browser storage.
To execute deletion: Simply clear your browser's history and application cookies for travelrecap.app or select "Clear Data" inside your mobile operating system dashboard. This purges your guest usage matrix instantly.
B. Registered Accounts (Premium Tier Subscribers)
If you choose to create an account to securely save custom profiles, preserve historical parameters, or clear access bounds via our premium pricing setups ($1.99 24-Hour Day Passes, $4.99 Monthly tiers, or $49 Annual memberships), your data points are maintained inside active servers. You can request a full system wipe through the secure request pipeline below.
2. What Specific Data Elements Are Purged?
An approved account deletion request automatically executes the following database instructions:
- Identity References: Your encrypted authentication signature tokens and email reference nodes are unlinked and permanently dropped.
- Saved Multi-Modal Journeys: All current and historical 3D flyover coordinates, routing logs, and vehicle path profiles are erased.
- Custom Premium Assets: All attached personal landmark pictures and uploaded base64 brand watermark logo assets are unlinked and destroyed.
- Stripe Token De-linking: Your secure customer transaction references are detached from core platform records, and active recurring membership profiles are stopped immediately.
3. Processing Timelines
Following your verified submission through our compliance form node, your login record is locked to prevent unauthorized access. The underlying infrastructure databases are completely purged across active cloud servers within twenty-four (24) hours. In strict compliance with GDPR Article 17 requirements, deep deep-background server system backups are entirely overwritten and cleared within a maximum window of thirty (30) days.
Initiate Secure Data Erasure Pipeline
Click below to open a verified validation ticket. Please supply your active workspace details to authorize processing.
Request Account Deletion4. Corporate Accountability
To defend against web scrapers and secure your digital assets, we do not expose direct administrative email mailboxes on public pages. All data access requests, right-to-be-forgotten claims, or technical cancellation inquiries must be channeled securely through our official workspace desk:
https://travelrecap.app/contact.html
DTLA Professional Services, LLC
Data Safety & Global Regulatory Desk
770 S Grand Ave, Los Angeles, CA 90017